Our Work
What we DO BEST

The Corporate Success Research Programme

We contact the programme respondents via telephone and make appointments to interview them at a date and time that is convenient for them. We collect the standardised metrics accross all realms of enquiry, but focus on gaining extensive qualitative feedback. People's experiences are subjective and nuanced, and they must be given the opportunity to express this in their own words.

We speak to all of your stakeholders, both internal and external, to help you understand the strenghts, weaknesses, opportunities and threats of your organisation. We bring the results of all the different research projects into a single information system to find the correlations and get to the bottom of the issues you are facing.

Customer Experience (CX) Research
This research is aimed at getting feedback from key individuals and decision makers in your client organisations.
User Experience (UX) Research
For UX research we speak to the individuals that use your projects and services most often.
Employee Engagement (EE) Research
Your employees are your greatest asset. Engaging them for their perspectives could unlock a great many possibilities.
Dealer Relationship Analysis
If you have dealers or resellers, their unique relationship with your organisation is an essential realm of enquiry.
Churn Analysis
We can have open and honest conversations with your clients that have elected to stop purchasing your products or services.
Supplier Analysis
Your suppliers are essential to your operations. We have a whole range of questions we can pose to them to find out where you stand.
What to Expect

How It Works

We become your research partner
When you work with DataNoble, you effectively obtain a research division for your organisation without the costs, risks and overheads of doing the work internally. You are also able to eliminate the problem of bias when working with an external research organisation. We will always tell you the truth as we find it in the data.
We are available to answer your questions
As our data collection operations continue, there will inevitably be preliminary findings that raise your curiosity. We are always on standby to engage with you, to help you understand what your stakeholders are reporting.
You get daily preliminary reports
Your daily preliminary reports are available on the DataNoble RM Platform. These reports are customisable to your needs. As the programme progresses and you need information added to your preliminary reports, we ensure that you are able to see exactly what you need.
Your final report
We conclude each phase of our research programme with a final report that presents the details of our findings. We work with you to ensure that the information is presented in a way that you and your team can use to implement new initiatives, or improve your existing initiatives to achieve excellence.